Support

Need help with your account, a transaction, or a payment? Contact us at support@helprlabs.com.

What to Include

• Your account email and phone number (if available)
• Transaction ID (if this relates to a specific transaction)
• What happened and when
• Screenshots (if helpful)

Payment and Refund Issues

If a payment failed or you were charged incorrectly, include any payment reference you see in the app and the amount. If you initiated a chargeback with your bank or card provider, let us know so we can assist within the payment provider’s process.